Broadcasting messages

Engage your audience with outbound messaging

Shireen Aga avatar Sophie Barfield avatar Melita Gandham avatar
13 articles in this collection
Written by Shireen Aga, Sophie Barfield, and Melita Gandham

How to nudge people on Workplace Chat

Send an automated message to remind your audience to complete a task
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Recurring Broadcasts

How to set up messages to be broadcast at recurring intervals
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Written by Shireen Aga
Updated over a week ago

Creating Segments of Workplace users

Upload a csv of users to a segment by either email address or external ID.
Shireen Aga avatar
Written by Shireen Aga
Updated over a week ago

Sponsored Messenger Ads

From March 4th 2020 you will only be able to message your subscribers by sending sponsored messages - find out more here.
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Written by Shireen Aga
Updated over a week ago

Broadcast Status

Understanding the statuses on the broadcasts page
Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

Broadcast using Workplace profile data as Attributes

Broadcast by organisation, division, department, primary address, job title or name
Shireen Aga avatar
Written by Shireen Aga
Updated over a week ago

Schedule a broadcast to Workplace users

Send a message to your intended audience at a specific time
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Drip campaigns

Create campaigns which will be sent sequentially to segments of your audience
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Broadcast by attribute

How to send a scheduled message out to users based on their attributes
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Written by Melita Gandham
Updated over a week ago

Facebook Broadcasting Permissions

Important information regarding the change to Facebook broadcasts
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Written by Sophie Barfield
Updated over a week ago

Get someone to opt-in to receive broadcasts for Messenger

How to get Messenger users to subscribe to your bot
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Schedule a broadcast to Messenger bot subscribers

Sending a broadcast message
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Segmentation and targeted broadcast messages for Workplace

What to setup before broadcasting to Workplace users via segments
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago