The Bot Platform

Melita Gandham

How to build audiences and send them outbound messaging

How to set up segments via a CSV or button within your bot

Send a message to your intended audience at a specific time

Broadcast by organisation, division, department, primary address, job title or name

Create campaigns which will be sent sequentially to segments of your audience

How to set up messages to be broadcast at recurring intervals

How to send a scheduled message out to users based on their attributes

Send an automated message to remind your audience to complete or follow up on a task

Send an automated message to remind your audience to complete a task

Use people sets and group triggers to automate the first message to your new starter

Understanding the statuses on the broadcasts page

Trigger a message to send when someone joins or leaves a Workplace group.

You've built a bot for Workplace, now how do you drive users to it?

You've built a bot for your staff on Teams, now how do you drive usage of it?

Find answers and get help from Intercom Support and Community Experts

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