The Bot Platform Help Center

Getting Started

Building your first bot is surprisingly easy

2 articles in this collection
Written by Syd Lawrence and Melita Gandham

Bot planning

Planning is crucial for the success of the bot

10 articles in this collection
Written by Melita Gandham

Designing your bot

Design the experience of the bot before you jump into building

8 articles in this collection
Written by Melita Gandham

Building your bot

Build your platform on the easiest platform around, no coding required

40 articles in this collection
Written by Syd Lawrence, Shireen Aga, Sophie Barfield and 1 other

Launching your bot

Now it's built, it's time to launch your bot and start driving adoption

21 articles in this collection
Written by Syd Lawrence, Shireen Aga, and Melita Gandham

Broadcasting messages

Engage your audience with outbound messaging

10 articles in this collection
Written by Sophie Barfield and Melita Gandham

Monitor & improve your bot

Bot analytics and other ways to improve the experience

10 articles in this collection
Written by Melita Gandham

Beta

Beta users... Not for the feint hearted

3 articles in this collection
Written by Shireen Aga, Sophie Barfield, and Melita Gandham

APIs & Integrations

Extend the platform using our core APIs

1 article in this collection
Written by Melita Gandham

Further reading

5 articles in this collection
Written by Shireen Aga, Sophie Barfield, and Melita Gandham

Product Changes

Read about the latest features and updates to the platform

4 articles in this collection
Written by Sophie Barfield