Bot Platform Help Center

Workplace Help Docs

All the articles you need to plan, build and launch Workplace bots

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44 articles in this collection
Written by Syd Lawrence, Melita Gandham, Tom Gibby and 2 others

Messenger Help Docs

All the articles you need to plan, build and launch Messenger bots

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51 articles in this collection
Written by Melita Gandham, Syd Lawrence, Tom Gibby and 1 other

Microsoft Teams Help Docs

All the articles you need to plan, build and launch Microsoft Teams bots

15 articles in this collection
Written by Melita Gandham, Tom Gibby, and Sophie Barfield

Broadcasting messages

Engage your audience with outbound messaging

13 articles in this collection
Written by Melita Gandham, Tom Gibby, and Sophie Barfield

Analytics

Bot analytics and other ways to improve the experience

10 articles in this collection
Written by Melita Gandham and Sophie Barfield

APIs & Integrations

Extend the platform using our core APIs

9 articles in this collection
Written by Melita Gandham, Lauren Gilman, and Syd Lawrence

Beta

Beta users... Not for the feint hearted

4 articles in this collection
Written by Melita Gandham, Sophie Barfield, and Tom Gibby

Product Changes

Read about the latest features and updates to the platform

6 articles in this collection
Written by Tom Gibby, Syd Lawrence, and Sophie Barfield

Seasonal Content

How to create bots for the year's biggest events

6 articles in this collection
Written by Tom Gibby

Tutorial videos

Are you more of a visual learner? Take a look at our tutorial videos to pick up some handy platform knowledge

1 article in this collection
Written by Melita Gandham

Troubleshooting docs

A selection of docs to help with any platform issues