The Bot Platform Help Center

Getting Started

Building your first bot is surprisingly easy

3 articles in this collection
Written by Syd Lawrence, Shireen Aga, and Melita Gandham

Bot planning

Planning is crucial for the success of the bot

8 articles in this collection
Written by Melita Gandham

Designing your bot

Design the experience of the bot before you jump into building

8 articles in this collection
Written by Shireen Aga and Melita Gandham

Building your bot

Build your platform on the easiest platform around, no coding required

42 articles in this collection
Written by Syd Lawrence, Shireen Aga, Sophie Barfield and 1 other

Launching your bot

Now it's built, it's time to launch your bot and start driving adoption

26 articles in this collection
Written by Syd Lawrence, Shireen Aga, Sophie Barfield and 1 other

Broadcasting messages

Engage your audience with outbound messaging

13 articles in this collection
Written by Shireen Aga, Sophie Barfield, and Melita Gandham

Monitor & improve your bot

Bot analytics and other ways to improve the experience

10 articles in this collection
Written by Sophie Barfield and Melita Gandham

Beta

Beta users... Not for the feint hearted

4 articles in this collection
Written by Shireen Aga, Sophie Barfield, and Melita Gandham

APIs & Integrations

Extend the platform using our core APIs

5 articles in this collection
Written by Syd Lawrence, Melita Gandham, and Lauren Gilman

Product Changes

Read about the latest features and updates to the platform

6 articles in this collection
Written by Syd Lawrence, Shireen Aga, and Sophie Barfield

Further reading

6 articles in this collection
Written by Syd Lawrence, Shireen Aga, Sophie Barfield and 1 other

Seasonal Content

How to create bots for the year's biggest events

6 articles in this collection
Written by Tom Gibby