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Connecting your bot to Workplace
Updating the logo, name and description of your Workplace bot
Updating the logo, name and description of your Workplace bot

How to edit your Workplace bot icon/profile image, name and description

Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

The logo, name and description of your bot are all set on the Workplace side. The default setting will be the name you set when first creating your bot, The Bot Platform logo and a short tagline about The Bot Platform.

To edit these when connecting your bot to Workplace, watch this video or follow the written instructions below:

Step by step guide

To edit the name, description or logo of your bot after you have connected it to Workplace, follow these steps.

1) Head to Integrations under the Admin Panel on Workplace

As a Workplace admin, go to the admin panel and hit 'Integrations':

2) Go to the "Added to Workplace" section

Click "View more..." to see all the integrations connected to your Workplace tenant. You can use Command+F or Ctrl+F to easily locate the name of your bot. Once you've found your bot, click on it's tab and start editing your integration.

3) Customise your image

Click on "customise" to start editing the image, name or description of your bot:

Hit 'Save' on the settings box and then save on the integration.

4) Refresh your settings in the platform

Your name, logo and description will now be changed on Workplace including within Workplace chat whenever someone uses the bot. To see these changes in the CMS of The Bot Platform, go to your bot dashboard and under 'Bot Details' hit 'refresh bot name and logo':

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