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Analytics
Analytics
Bot analytics and other ways to improve the experience
11 articles in this collection
Written by
Sophie Barfield
and
Melita Gandham
Link Engagement
Link tracking and how to disable it
Written by
Sophie Barfield
Updated over a week ago
Send to Spreadsheet
How to transfer data from your bot to Google Sheets or Microsoft Excel by triggering a message
Written by
Melita Gandham
Updated over a week ago
Ignored messages
How to monitor sent messages that don't match keywords to make your bot more responsive
Written by
Melita Gandham
Updated over a week ago
Strategic
Improve your bot over time
Written by
Melita Gandham
Updated over a week ago
Suggested update intervals
Written by
Melita Gandham
Updated over a week ago
What data does the platform collect?
GDPR and the data The Bot Platform is allowed to collate
Written by
Melita Gandham
Updated over a week ago
Tactical
Analytics
See the stats on the activity of your bots and learn how to download a pdf report
Written by
Melita Gandham
Updated over a week ago
Message journeys
Message journey analytics to understand user journeys
Written by
Melita Gandham
Updated over a week ago
Message engagement
Written by
Melita Gandham
Updated over a week ago
Download stored responses
How to collect user data and store it in a downloadable CSV
Written by
Melita Gandham
Updated over a week ago
Track link clicks
Written by
Melita Gandham
Updated over a week ago