Analytics
Bot analytics and other ways to improve the experience
7 articles

Written by Melita Gandham, Sophie Barfield and Tom Gibby



Analytics
How to use the analytics dashboard in the platform and download a PDF report
Written by Melita Gandham. Updated over a week ago
Message journeys
Message journey analytics to understand user journeys
Written by Melita Gandham. Updated over a week ago
Message engagement

Written by Melita Gandham. Updated over a week ago
Link Engagement
Link tracking and how to disable it
Written by Sophie Barfield. Updated over a week ago
Ignored messages
How to monitor sent messages that don't match keywords to make your bot more responsive
Written by Melita Gandham. Updated over a week ago
What data does the platform collect?
GDPR and the data The Bot Platform is allowed to collate
Written by Melita Gandham. Updated over a week ago
How to download your user data and determine the winners for your Football Predictor bot
This tutorial walks through downloading your bot data and determining the winners for any sweepstakes, competitions or prize draws.
Written by Tom Gibby. Updated over a week ago