Analytics

Bot analytics and other ways to improve the experience

11 articles in this collection
Written by Sophie Barfield and Melita Gandham

Link Engagement

Link tracking and how to disable it

Written by Sophie Barfield
Updated over a week ago

Send data from a bot to an Excel Spreadsheet

How to transfer data from your bot to an Excel spreadsheet by triggering a message

Written by Melita Gandham
Updated over a week ago

Ignored messages

How to monitor sent messages that don't match keywords to make your bot more responsive

Written by Melita Gandham
Updated over a week ago

Strategic

Improve your bot over time

Written by Melita Gandham
Updated over a week ago

Suggested update intervals

Written by Melita Gandham
Updated over a week ago

What data does the platform collect?

GDPR and the data The Bot Platform is allowed to collate

Written by Melita Gandham
Updated over a week ago

Tactical

Analytics

See the stats on the activity of your bots and learn how to download a pdf report

Written by Melita Gandham
Updated over a week ago

Message journeys

Message journey analytics to understand user journeys

Written by Melita Gandham
Updated over a week ago

Message engagement

Written by Melita Gandham
Updated over a week ago

Download stored responses

How to collect user data and store it in a downloadable CSV

Written by Melita Gandham
Updated over a week ago

Track link clicks

Written by Melita Gandham
Updated over a week ago