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Workplace Persistent Menu

How to build a constant menu of top features in your chat

Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

The Persistent Menu brings users directly into the top-level features and flows in your bot. It shows at the bottom of the screen so people can quickly access those buttons.

The persistent menu can have up to 3 individual buttons. Each item can:

  • Open url

  • Send message

How to setup the persistent menu

1) In the side navigation, click the persistent menu option under "Settings":

2) Tick the the "Menu enabled" section in order to enable your persistent menu. You will then be able to add in your menu items and link them to a message or URL.

3) Once you've set up the persistent menu, for it to start appearing in chat on desktop you need to refresh the page.

Disabling text input

From the persistent menu screen you can also disable text input completely.

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