Microsoft Teams Help Docs

All the articles you need to plan, build and launch Microsoft Teams bots

Sophie Barfield avatar Melita Gandham avatar Tom Gibby avatar
15 articles in this collection
Written by Sophie Barfield, Melita Gandham, and Tom Gibby

Quickstart for Teams bots

How to build your first Teams bot
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Teams Bots - Best Practices

Our top tips on how to create the best MS Teams bot
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Microsoft Teams Bot Planning Worksheet

Use this template to help plan your bot on Teams
Tom Gibby avatar
Written by Tom Gibby
Updated over a week ago

Connecting your bot to MS Teams

How to connect your bot to Teams
Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

Policies and permissions to connect a TBP bot to MS Teams

Some tips to ensure you have the correct policies and permissions to add bots to Microsoft Teams
Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

Editing your bot icon, name and description on Microsoft Teams

How to edit your Microsoft Teams bot logo/profile image, name and description
Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

An overview of message parts

An introduction on how to edit messages and use message parts
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Adding images in MS Teams bots

How to add images to your Microsoft Teams bot
Sophie Barfield avatar
Written by Sophie Barfield
Updated over a week ago

How to use keywords, ignored messages and default replies on Microsoft Teams

How to make your bot more intelligent and responsive to user's messages
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

How to set up and manage attributes in your Teams bot

A simple guide on how attributes work and how best to use them
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Adding a Q&A part to your Teams bot

Introducing the Q&A function
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

Driving adoption of your Microsoft Teams bot

You've built a bot for your staff on Teams, now how do you drive usage of it?
Tom Gibby avatar
Written by Tom Gibby
Updated over a week ago

Segmentation and targeted broadcast messages for Teams

What to set up before broadcasting to Teams users via segments
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

How to broadcast on Teams

Send a message to your intended audience at a specific time
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago

How to nudge people on Teams

Send an automated message to remind your audience to complete or follow up on a task
Melita Gandham avatar
Written by Melita Gandham
Updated over a week ago