Planning a bot throughly is vital to its success. It also makes building the bot and understanding usage much easier.
We've created a Bot Planning Worksheet to help you note down the important information you need to know before you start creating your bot:

Click here to download this template as a PPT file.
Or click here to download it as a PDF.
Please feel free to send any completed planning worksheets over to your TBP CSM if you ever want another pair of eyes or some advice - we're always happy to help!