Adding a Jump to your message can help the user move quickly through the experience. By adding a Jump, the user doesn't have to take any action and is shown the next message.
How it works
When you are creating a message, add a Jump message part to the end of your message:
Then choose the message you wish to jump to:
Your two messages will now be stitched together in the flow:
Things to note
• You currently can't add Jump message parts into variations. Please use a button to navigate to the next message instead.
• You are able to count the number of times someone has seen a 'Jump' message.
However, if you create a Message Journey funnel, when you add a message that is a Jump message, no data will show in that instance. For example, the count of number of users and the number of interactions of that message will show in message number 1 but will be 0 in message number 2. You have to skip message number 2 and add message number 3 to the journey. Like below, message number 2 is a Jump message so the data shows as 0:
In this Message Journey funnel, message number 2 has been skipped:
Video instructions