Establishing how an audience will interact with your bot can be difficult. Hence why it's a good idea to start monitoring how users interact with your bot and refining the content over time once it has gone live.
We recommend using a combination of the analytics and the ignored messages list to get an even better response rate.
Learning from how people use your bot is a great way to make sure you can cater to more users in the future, and therefore reach even more people! It also makes you more aware of what makes for a good bot, if you're planning on creating more than one.