The bot can capture free text and button responses and store the data in an exportable csv file by labelling replies.

Capture free text Responses

  • Create your message
  • Click the Q&A message part to capture free text replies and store response data
  • Click on the cog
  • In Q&A settings
  • Click – Save this information with a user attribute
  • Type an attribute name (such as “location”)
  • The responses are stored under the attribute.
  • The responses/attributes can be reinserted into the bot by typing {{$location}}

Capture a ‘feeling’ using Emojis

  • Create your message
  • Create a Quick Reply button for each mood emoji you want. .
  • Select an emoji for each mood
  • Click the cog in each one to link to a response
  • Quick reply options
  • Select ‘Save ‘emoji’ and send a message
  • Create an attribute
  • Choose a reply message
  • Continue building your bot Questions and Responses.

Download responses

  • On the side navigation bar, under 'Analytics' fine 'response data and click.
  • See Download Response and Click
  • Get a csv file with all answers to all Questions that have used an 'attribute'.

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